Upstream networking issues

Incident Report for HelpSpot

Resolved

Cloudflare has resolved the issue and services have resumed normal operation.

Posted Jul 02, 2019 - 11:03 EDT

Monitoring

It appears that Cloudflare is restoring service to regions. We are continuing to monitor.

Posted Jul 02, 2019 - 10:15 EDT

Identified

Cloudflare had identified and is working to mitigate the issue https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

Posted Jul 02, 2019 - 09:55 EDT

Investigating

An upstream networking issue with cloudflare is preventing some HelpSpot customers from accessing their sites. We are currently investigating.

Posted Jul 02, 2019 - 09:49 EDT

This incident affected: HelpSpot Cloud.