Service interuption

Incident Report for HelpSpot

Resolved

This incident has been resolved.
Posted Feb 06, 2020 - 14:29 EST

Monitoring

HelpSpot system performance has been restored to regular levels. We are continuing to monitor the systems.
Posted Feb 06, 2020 - 13:42 EST

Identified

We have mitigated the presenting issue and HelpSpot response times are improving.
Posted Feb 06, 2020 - 13:29 EST

Investigating

HelpSpot cloud is currently experiencing delays is responding to requests that may result in timeouts on the web interface. Our team is currently investigating.
Posted Feb 06, 2020 - 13:13 EST
This incident affected: HelpSpot Cloud.